Utility

Other Services – Mobile/DTH Recharge

Documents required, eligibility criteria & inquiry form — all in one place.

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About this service

Mobile, DTH and data recharge services.

Documents required

Required
  • Consumer ID / set-top box ID
  • Service provider name and issue details
  • Receipt of subscription payment
  • Mobile number registered with provider

Eligibility criteria

Check
  • All DTH or cable TV subscribers experiencing service disruption, billing issues, or poor signal.
  • Complaint filed with service provider first; escalate to TRAI if unresolved.
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